The 5 best employment agencies in Newcastle to kickstart your job search
Newcastle is a vibrant city with various industries, but finding the right job is not always easy. Knowing where to start can be overwhelming, with so many opportunities out there.
That’s where recruitment agencies come in—they connect job seekers with roles that match their skills, experiences, and career goals.
I know this firsthand because I have turned to a recruitment agency myself in the past. If you’re considering doing the same, you’re not alone.
To make the search easier, I have explored the best agencies in the area. Each one has its strengths, whether you’re after a short-term gig or a long-term career move.
How much do employment agencies charge in Newcastle?
Employment agencies in Newcastle generally offer their services for free to job seekers, as employers cover the fees. However, training, CV writing, and career counselling may cost around £30 to £200.
1. CY Partners
Address: The Curve, The Waterfront Newburn Riverside
Contact Details: +441914774733
Operating Hours:
- Monday to Friday: 8:00 AM – 6:00 PM
A colleague of mine swore by CY Partners, so I checked them out. They specialize in science, engineering, and tech roles.
Their industry-specific focus sets them apart from the usual job boards, which can make a real difference when searching for the right fit.
Even better, their services are free for candidates. They earn from the hiring companies, so you don’t have to worry about hidden fees.
Beyond job matching, CY Partners also offers career advice, resume help, and interview coaching. These extras can be incredibly valuable for anyone navigating the job search.
In fact, I have spoken to several candidates who have praised the recruiters for their in-depth knowledge and personalised approach. They mentioned it made the whole process feel more tailored.
However, it was not a smooth experience for some. A few candidates have mentioned delays in responses. Some noted follow-up delays after the initial chat, which can be frustrating if you are eager for updates.
Friendly and supportive staff
“CY Partners have been a great company to work with as an external contractor over the last 6 months. I can’t recommend them highly enough, all of the staff are friendly and supportive, I have never had an issue with communication or any admin, and they’re always there to help. Gav & Marta are a pleasure to work with. Thanks both!”
- Adam R, Google Review
Fantastic working experience
“It has been a fantastic experience working with this company. Everyone I’ve interacted with has been incredibly helpful, making the entire process smooth and enjoyable. A special thanks to Gav Younger and Marta , whose unwavering support and positive attitude have truly made a difference.”
- Hetvi Shrimali, Google Review
2. The Best Connection
Address: 1st Floor, 15-19 Nun St
Contact Details: +441912302007
Operating Hours:
- Monday to Friday: 7:00 AM – 5:00 PM
The Best Connection is a well-established agency that primarily focuses on roles in warehousing, driving, and industrial jobs.
I spoke with a candidate who mentioned how quickly placements happen here—some people even start working within just a few days.
Intrigued by this, I checked their operations and noticed they maintain a robust database of job openings and a wide network of employers. This makes it easier for workers to secure immediate employment—a major plus if you need something quickly.
Additionally, The Best Connection also handles contracts and payroll directly. Workers don’t have to deal with third-party agencies to avoid delays. The process is also straightforward with their portal, accessible 24/7, so workers are always in control.
However, some workers reported that communication can be inconsistent. Some workers have expressed difficulty in getting timely responses.
Professional, helpful, and so easy to get on with
“I needed instant work due to loss of work and out of the 5 local agencies these were by far the best. After running through what work I was looking for I instantly got started and from the off Ryan and Antonia stayed in touch. Once 1 role was up they had another to move straight into. They really do put your needs and requirements at the forefront. They were professional, helpful and so easy to get on with. Great team and I wish you all the best! Use this agency if you become unstuck and out of work. Hopefully I won’t be back but if I need work I will come straight to Best Connection. Thanks and take care.”
- Stuart Brown, Google Review
Very proactive in establishing required work parameters
“Having always been employed with companies, I was a little dubious about using an agency. Having discussed various aspects of the current work environment with a friend, I decided to “give it a try”. Pleased I did now, very pro – active, in establishing my required work parameters. Within this past week, I have, hopefully, secured a comfortable place of work, for shifts that will be arranged in the forthcoming few days. I feel happy, content, and relaxed, with the professional manner with which I have been afforded by, both Antonia, but mainly Ryan, since he is the member of staff that has arranged everything for me. Thankyou to all. H.”
- Henry Rutherford, Google Review
3. Reed Recruitment Agency
Address: New England House, 10 Ridley Pl
Contact Details: +441912323703
Operating Hours:
- Monday to Friday: 8:00 AM – 6:00 PM
Reed Recruitment Agency has been a major player in the industry for years. They offer both temporary and permanent roles, be it a short-term or long-term career move.
What I like about them is their broad reach. You will find everything from entry-level office jobs to specialised technical roles in healthcare, education, and more.
Their CV support and interview coaching are also a nice bonus. I highly recommend these services if you are new to job hunting or want to refine your applications.
However, job availability is tied to market demand, which can lead to generic support and board job suggestions instead of personalised advice. This can limit the level of tailored guidance you receive.
Even so, registration for job seekers is free, which I really appreciate about them. With this, you do not have to worry about any upfront costs or hidden fees before applying for any jobs.
Top quality service
“I have been dealing with Reed (Newcastle branch) for the last few months regarding an ongoing vacancy and I have had the pleasure to speak with Cinzia, who has been extremely helpful, personable and informative. She has made my journey to find a new role easy and has always been available for any concerns or questions that I have had. Speaking with all other staff members at this branch has also been a pleasurable experience, but I have interacted the most with Cinzia and I am very grateful for her persistence and communication though this process. Top quality service!”
- Shelly Gilum, Google Review
Always positive, proactive, and supportive
“When I was made redundant from my previous role in a niche job sector, I was extremely worried about where my future would go and what jobs were available to me in the current market. I signed to several recruitment agencies hoping for support in my job search, and I can wholeheartedly say Reed were by far the best. Cinzia in particular was fantastic from the very first call – always positive, proactive, and supportive, with clear and friendly communication that made me feel that she genuinely cared. I was impressed at how she took the time to really understand what I was looking for and my transferable skills, and match me to employers that fit. I’m excited to be starting my new job soon! Thank you so much to Reed and Cinzia!”
- Jessica Linfoot, Google Review
4. Primary Care Recruitment
Address: The Grainger Suite, Dobson House, Regent Farm Rd, Gosforth
Contact Details: +441912847001
Operating Hours:
- Monday to Friday: 8:00 AM – 5:00 PM
Primary Care Recruitment focuses on placing nurses, care workers, and allied health professionals in hospitals and care homes. The agency primarily recruits for temporary and permanent positions.
From what I noticed, their process is pretty straightforward. They handle background checks and certifications to ensure candidates meet industry standards, which can take a lot of stress off job seekers.
Unlike some agencies on this list that require candidates to arrange their own training, Primary Care Recruitment provides step-by-step support. I appreciate that they offer training to candidates through various courses delivered by qualified trainers.
However, some candidates have mentioned paying £100 to £300 for required certifications, and whether they get reimbursed depends on the employer.
A few also mentioned that the agency sometimes overlooks the balance between client demands and staff well-being. While this is not necessarily the agency’s fault, it is something to consider if you look at roles in high-demand environments.
Absolutely wonderful experience
“I love everything about Primary Care. Their work ethics, professionalism, quality of trainings, availability of jobs, customer relationship, etc. If you aren’t working with primary care yet, as far as the health sector is concerned then you really haven’t got the taste of what it means to “BE IN THE RIGHT PLACE @ THE RIGHT TIME”. The shifts team are awesome, I especially love the way Becca, Marie and the entire shifts teams handle shift allocation, making sure everyone is on the right track, working and happy. Even when it seems tough they are always there to help and direct you. They are absolutely wonderful and I am so happy to be part of this company. Working with primary care has really changed alot about my perception towards work. I simply can’t stop loving Primary care. I am so grateful to be a part of them. Thank you PC for everything.”
- Mr. Ike ifeanyichukwu, Google Review
Excellent staff with high levels of cognitive and emotional intelligence
“It is no longer an issue of debate but rather an established conclusion in the public domain that Primary Care Recruitment is the best in all ramifications. In terms of training, they have perspicacious scholars who deliver the training competently and effortlessly. Regarding management, they have got excellent staff with high levels of cognitive and emotional intelligence. For consistency, be rest assured that you will be getting the shifts regularly when and where you want to work. Honestly, it is a place to get the rudiments as a beginner and to reach your climax if you have started, within a short time frame. Therefore, I recommend this agency to all and sundry who wants to develop or build their careers in health and social care.”
- Egbon Sunday, Google Review
5. Concept Onyx Recruitment
Address: Baltimore House, Gateshead, NE8 3DF
Contact Details: +441912805600
Operating Hours:
- Monday to Friday: 9:00 AM – 5:30 PM
Concept Onyx Recruitment places candidates in various sectors across the UK, including finance, tech, and executive roles.
They have built a reputation for their tailored approach. I have noticed that many job seekers appreciate how well the agency matches candidates with roles that align with their skills and career goals.
Their industry insight is another strong point. Whether it is market trends or career growth advice, I commend Concept Onyx Recruitment for providing valuable guidance.
Of course, that is thanks to their team of experienced and top-notch consultants and creatives. The former candidates have even shared that the team is easy to work with.
Furthermore, their website is easy to navigate. They are very transparent about the job openings, displaying the location, salary, and required hours. This allows candidates to browse without the need to contact the agency directly.
However, some candidates have experienced long waits between interviews and job offers. It can be frustrating, mainly because the waiting period can lead to uncertainty, causing stress and anxiety.
Supportive team
“After being laid off at the start of the year, Concept Onyx were one of the first agencies I dealt with. I was quite apprehensive about interviewing for roles as I never had at the level I was looking for. The team were fantastic at getting me prepared, giving me the confidence I needed to put my best self forward in interviews. Although I did not get the role, the experience and confidence I gained through the process helped me succeed in getting a different job soon after. Huge thanks to Jo and the team for their support!”
- Nathan Proudfoot, Google Review
Extremely personable team
“In my recent job hunt I signed up with a number of recruitment companies. Concept was far and away the best one. I worked with Jo, she was extremely personable, it was always a pleasure to chat with her on the phone and via email. She offered excellent advice for interviews. Even after accepting the job she has continued to be extremely helpful. In short I can’t recommend concept enough, it was a great experience, and made an otherwise potentially stressful job hunt much more pleasurable.”
- Kevin Stewart, Google Review